Get in touch
Get in touch
We read everything that comes in. If you're describing a problem with the app, the more specific you are, the faster we can help.
Choose a route
Something isn't working
Start with Support — most issues with alarms, permissions, or calendar access have a quick answer there. If that doesn't solve it, email [email protected] with your iPhone model, iOS version, LeadTimer version, what you expected, what happened instead, and roughly when.
Billing, refunds, or cancelling
Apple handles all purchases. Manage or cancel in Settings → your name → Subscriptions → LeadTimer. For refunds, use Apple's Report a Problem service. We can't process refunds on Apple's behalf, but we can help you find the right place.
A feature request, or something that didn't fit your life
Email [email protected]. Descriptions of where LeadTimer broke down for you are the most useful thing we receive.
Privacy questions or data requests
Email [email protected] with "Privacy" in the subject. See the Privacy Policy for what we hold and why.
Accessibility barriers
Email [email protected] with "Accessibility" in the subject. See our accessibility statement.
Press, partnerships, clinicians, and researchers
Email [email protected]. We're glad to talk with clinicians, coaches, and researchers working on executive function.
Response expectations
We're a small team. We aim to reply within two business days, and we'd rather send a real answer than a fast one.
One request
Please don't send passwords, payment-card details, confidential medical information, or private calendar contents unless a specific detail is genuinely needed to understand the issue.